Booking flow
Capabilities
Live search
Find live rentals by airport, station, city, or nearby location.
Compare
Compare vehicles, rental companies, prices, deposits, and cancellation terms.
Book
Add the driver, contact details, checkout, and payment.
Manage
Preview cancellation fees, confirm the request, and track the refund.
Build the flow
- Live search: return priced rentals for the location, dates, and driver.
- Build trip: add the selected rate, driver, and contact details.
- Payment: create checkout, collect payment, and follow fulfillment.
- Manage: retrieve the booking, preview cancellation, and track the refund.
Live search
Return live, bookable offers from rental suppliers. Jinko searches airports, stations, city branches, free-text locations, or an area around known coordinates. It supports round trips to the same branch and one-way rentals with a different return location.Search details
- Pick-up location, date, and local time
- Return location, date, and local time
- Round trip or one-way rental
- Driver’s age at pick-up
- Driver’s country of residence
- Preferred currency and language
- “Find a rental car at Lyon airport from Friday morning to Monday evening.”
- “I want to pick up a car at Lyon Part-Dieu and return it at Geneva airport.”
- “Show me rental locations near my hotel for a three-day round trip.”
- “I am 23 and live in France. Which rentals can I book?”
Compare rentals
Show the full cost and collection terms before the traveler chooses.Vehicle and supplier
Each offer identifies the vehicle, rental company, rate package, and pick-up and return branches. A model marked “or similar” is not guaranteed, while a guaranteed model is the exact vehicle promised by the supplier.Price breakdown
Jinko separates the amount paid now, charges due at the rental desk, and the security deposit held on the driver’s card. The estimated total combines known rental charges, but the deposit remains a hold rather than a purchase.Branch and rate terms
Show the branch address, local time zone, opening details, cancellation fee schedule, and whether the supplier must confirm the rental manually. If the supplier publishes no cancellation schedule, say the fee is unknown rather than calling the rental free to cancel. Example questions- “Which option has the lowest amount due at the desk?”
- “Compare the deposit and cancellation terms for these two cars.”
- “Is this exact model guaranteed, or could I receive a similar car?”
- “Which rental company and desk will I collect the car from?”
- “Will this booking be confirmed immediately?”
Book
Build the rental around the actual driver and selected offer.Driver and contact details
Add the driver’s legal name and date of birth exactly as shown on their driving licence. The booking contact needs a title, email, and international phone number.Checkout and confirmation
Jinko presents the vehicle, rental company, branches, dates, amount paid now, amount due at the desk, deposit, and cancellation terms before payment. After payment, Jinko follows fulfillment and returns the Jinko booking reference and supplier confirmation when available. Some offers need manual confirmation from the rental company. Jinko keeps these bookings pending until the supplier accepts or rejects them, instead of presenting them as confirmed too early. Example questions- “Book this car for the named driver.”
- “Confirm how much I pay now and how much is due at the desk.”
- “What card hold should I expect at pick-up?”
- “Has the rental company confirmed my car yet?”
Manage after booking
Let travelers cancel a rental without guessing the fee or refund. Jinko starts by retrieving the booking and checking whether the selected car item can be canceled. A guest can access the flow with the Jinko booking reference and the driver’s last name.Changes
Changing the dates, vehicle, or extras is not available. The traveler can keep the rental or preview a cancellation, then book a new car after canceling.Preview the cancellation
Before canceling anything, Jinko shows the current supplier fee and the refund left after that fee. The preview does not change the booking. If the fee is unknown, Jinko says it needs confirmation instead of presenting it as zero.Confirm and track
Jinko submits the cancellation only after the traveler accepts the quoted fee and refund. It then tracks the supplier response and refund until the operation succeeds, fails, or requires Jinko support. Example questions- “Can I cancel this rental, and what fee would I pay?”
- “How much will I get back if I cancel now?”
- “I need a different car. What are my options?”
- “Has the rental company confirmed my cancellation?”
- “What is the status of my refund?”